23rd January 2021
General Policy & Terms
Purpose of the Policy
This policy explains what happens to any data that you may provide us & data obtained by any automatic processes running on this website. By using the website you accept the practices described in this document & you may also request for any such data to be disclosed to you or to be removed & how to go about it.
What Information We Collect
We are committed to safeguarding and preserving the privacy of all our visitors/customers & website users. In the running of this website we may collect the following data about you:
Non sensitive data such as your name & email address.
Usage Info such as: pages views, geographic information and the resources that you access.
Automated information such as you IP Addresses, software/hardware you use.
We may also collect other non sensitive data.
We do not collect or store sensitive information such as: credit card information, addresses, banking logins or other sensitive data.
How We May Collect Data About you
We may use the following ways to collect data about you:
How We Collect Information Using Forms
We may if appropriate use forms to collect data about you/your habits your knowledge of a subject to help better understand your needs, skill level & preferences - this is data you enter voluntarily.
How We Collect Information Using Automated Processes
We may if appropriate use automated processes such as scripts & automatically transmitted user data to collect information such as your IP, time on site, pages you visit on our website, frequency of your visits, what devices & software you are using to access our website using common services Google Analytics & Web Server Stats - this data is anonymous & helps us better understand our visitors + improve our services.
How We Collect Data Using Cookies
How We Use Data We Collect
Here's how we use data we collect about you:
To provide you information about other products that may be of interest to you.
To inform you of any changes to our website services or products that could affect you.
To Improve our website & provide you a better/personalized service/user experience
To send periodic emails regarding your order & other products/sevices/promotions/discounts.
How We Protect Your Data
Here's how we protect your data:
Only non sensitive/non identifiable information is stored on our servers
Credit Card/billing information is stored on our merchant processor's secure servers
We only store non sensitive information for the purpose of accounting/marketing
Email lists are stored in 128 bit encrypted folders & only accessible by our data protection officer and are also stored on our secure autoresponder with thight server security on their SSL servers.
To send periodic emails regarding your order & other products/sevices/promotions/discounts.
Our PC's/Servers have up to date anti-virus/anti-malware software & are regularly security patched
Our sites have SSL certificates.
Disclosing Your Information to Others
We don’t disclose any information to any other party other than in exceptional circumstances detailed below:
In the event that we sell any or all of our business or this website
Where we are legally required to by law.
Where we use a third party to help protect/manage your data
How long do we store your information?
We will retain your personal information only for as long as is necessary for the purposes set out in this Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. We intend to store some of your information User Content indefinitely.
How can you protect your information?
We urge you to take steps to keep your personal information safe by not sharing it with others or posting it online
Legal Basis for Collecting and Processing Personal Data
Our legal basis for collecting and using the personal data described in this policy depends on the personal data we collect and the specific context in which we collect the information such as: -
We need to perform a contract with you
You have given us permission to do so
Processing your personal data is in our legitimate interests
We need to comply with the law.
Adverts & Outbound Links
The website may on occasion host advertisements or links to other websites - our company is not responsible for the privacy practices of any such sites or in any way endorses their conduct. It's the responsibility of the user to examine the practices & policies of any third party sites.
Sensitive Data Privacy Disclaimer
The company does not store or collect any sensitive personal information that can lead to any financial loss or that could be used for identity theft such as personal addresses or card details. All/any transactions are done on the payment aggregator’s own secure servers. Where payment is required the customer is redirected to a payment gateway & then routed back to our website once payment is complete.
Data Privacy & The Law
Your data privacy is protected under various International Privacy Laws such as:, GDPR, Privacy & Electronic Communications (EC Directive) Regulations 2003 & the 1981 OECD CalOPPA & other global privacy laws
Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed about what personal data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to be informed of your rights
The right to access, update or delete the information we have on you
The right of rectification (to correct mistakes)
The right to erasure (known as “the right to be forgotten”).
The right to restrict processing of your data
The right to data portability
The right to withdraw consent
You are entitled to ask for your data to be removed at no charge or for us to supply a report that details the data that we store about you - we charge a nominal admin fee of $10 for doing this.
California Online Privacy Protection Act & CCPA (January 1st 2020)
According to CalOPPA/CCPA we agree to the following:
Users can visit our site anonymously if they chose using "in-private/incoginito" browsing - this is an option available through most modern browsers.
Users are able to change their personal information:
By logging in to their website account / contacting our support.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place
Does our site allow third party behavioral tracking?
We do not allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control with CCPA the age requirement has now been raised to 16 years of age. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA/CCPA Rules, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 16.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
Complying with Fair Information Practices
Should a data breach occur we will notify the users via email within 180 business days. We do not agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions
Process orders and to send login information and updates pertaining to orders.
We may also send you additional information related to your product and/or service.
Send marketing emails to our clients after the original transaction has occurred
To be in accordance with CANSPAM we agree to the following:
NOT use false, or misleading subjects or email addresses
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third party email marketing services for compliance, if one is used
Honor opt-out/unsubscribe requests quickly
Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can:
Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.
Contacting Us / Removing Your Data
Ⓒ These Terms are subject to to Copyright - all rights reserved.